Lay Description
To understand current use of urgent care services for older people in HIoW Integrated Care System, alongside factors that promote or hinder provision.
Objectives:
- To describe the attributes of older people discharged within 24 hours from hospitals, who are seen by specialist teams for older people early in their arrival.
- To explore experiences of healthcare professionals and patients and caregivers regarding urgent care services for older people.
- To learn the type and amount of data routinely collected within urgent community-based care services for older people within HIoW and whether we can link this together, to understand care pathways older people may experience.
We will use routinely collected information from NHS trusts with urgent specialist services for older people and perform statistics to describe the service use and the types of patients supported by them. We will scope and report on the types of data collected by community services. Our results will describe the older people aided by urgent community-based services and those attending hospital who might be managed at home. It will also describe factors that promote or hinder support at home.